Privacy Policy

At Inflatable Bouncy Castles (“we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, and communicate with us. “Personal Data” refers to any information that can identify you directly or indirectly.

This policy applies to all users of the www.inflatablebouncycastles.ca website and related services.
It does not apply to third-party platforms or websites linked on our site. These external sites operate independently and have their own privacy policies.

Data You Provide

When you make a reservation or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery addresses
• Payment information (e.g., credit/debit card details)

If you provide information on behalf of someone else, you must have their consent.

Device & Usage Data

When visiting our website, we may automatically collect:

• IP address
• Browser and device type
• Time zone
• Pages visited
• Referring search terms

This data is collected using browser cookies and similar technologies. You may disable cookies, but some features may not function properly.

Data from Third Parties

We may also receive information from trusted third parties such as marketing platforms or payment processors. These third parties have their own privacy practices and are responsible for the data they collect.

We use your data to:

• Process orders and deliver services
• Provide customer support
• Authenticate user identities
• Send marketing communications (only with your consent)
• Improve our website and services through analytics
• Comply with legal obligations

We only share your data with:

• Service providers (e.g., SiteGround, Google Analytics)
• Marketing and advertising platforms (with your consent)
• Legal authorities if required by law

We do not sell your data.

Third-Party Links

We may link to third-party sites. These sites have independent privacy policies and we are not responsible for their content or practices.

We use cookies to:

• Maintain essential website functionality
• Remember your preferences
• Analyze website traffic (via Google Analytics)
• Provide personalized marketing (where applicable)

You may opt out of cookies or Google Analytics here.

We retain your personal data only as long as necessary to fulfill our services or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date.

For questions, requests, or complaints about your privacy or this policy, please reach out to us:

📧 Email: hello@inflatablebouncycastles.ca
📞 Phone: (905) 926-2716
📍 Address: 201 White Oaks Ct, Whitby, ON L1P 1A1